Shipping

Our items ship Monday through Friday, excluding holidays, from our warehouse in Jacksonville, Florida. Due to the high volume of orders we receive, transactions may take 2-3 business days to process prior to shipping. Shipments may take up to 7 - 10 business days from purchase to arrive at your requested shipping destination. Expedited and overnight shipping is available. We cannot be responsible for unanticipated delays. See Complete Shipping Details

Returns

We will gladly accept returns of unworn, unwashed, undamaged or defective merchandise that have the original tags attached for a full refund or exchange within 30 days of the delivery date. ALL SALE ITEMS ARE FINAL SALE AND ARE NONRETURNABLE. See Complete Return Details

If you have any questions about shipping & returns, please contact us at kwayestore@katherineway.com.