Shipping

Our items ship Monday through Friday, excluding holidays, from our warehouse in Jacksonville, Florida. Due to the high volume of orders we receive, transactions may take 2-3 business days to process prior to shipping. Shipments may take up to 7 - 10 business days from purchase to arrive at your requested shipping destination. Expedited and overnight shipping is available. We cannot be responsible for unanticipated delays. See Complete Shipping details here>

Returns

We will gladly accept returns of unworn, unwashed, undamaged or defective merchandise that have the original tags attached for a full refund or exchange within 30 days of the delivery date. ALL Clearance items cannot be returned or exchanged. See complete return details >

If you have any questions about shipping & returns, please contact us at kwayestore@katherineway.com.