Returns & Exchanges
Katherine Way Collections Return & Exchange Platform
Returns & Exchanges
- PRODUCTS ON SALE FOR MORE THAN 50% ARE FINAL SALE – If the product you are requesting a return for was purchased at more than 50% off, you will be unable to request the return.
- Katherine Way Collections gladly accepts returns and/or exchanges of unworn merchandise within 30 days of package reception.
- To request a return and/or exchange, please visit the link at the top of this page.
- If you have any questions, please email shopify@katherineway.com.
Return Methods
You may choose to purchase your own shipping label, or you may request to have a return label generated for you. The cost of a return label is $5.00, which will be deducted from your refund amount.
If shipping with your own shipping label, all returns should be shipped to the following address:
Katherine Way Collections Returns
11653 Central Parkway
Suite 208
Jacksonville, FL
32224
Refund Methods
When requesting a return, you have the option to select from the following refund methods:
- Refund to Original Payment Method
- Refund to Store Credit
- Exchange